The Worst: No. 2: Wen Lavender Cleansing Conditioner, $28, 6 Best Wen Products -- and the 2 Worst

Hair care

6 Best Wen Products -- and the 2 Worst

Wondering if Wen products really work or if it's all hype? See what the buzz is about

November 10, 2009 | by Jane Chung | 22 COMMENTS

The Worst: No. 2: Wen Lavender Cleansing Conditioner, $28

TotalBeauty.com average reader rating: 5.9*
Why: Readers say this product gives you "mediocre results for the money." Even after using the product as directed, there is "no noticeable change" in the look and feel of their hair, and one reader says it even dried it out more. "I could not do anything with my hair. It would not hold style or shape," she says. "It actually made my hair worse," says another reader. "I purposely washed with my regular shampoo [a week later] and saw a big difference." Several readers say, "the scent takes some getting used to" and label it as "hype" that is "not worth the price."

Agree? Disagree? Write your review here.

*At time of publication

SEE NEXT PAGE: No. 1: Wen Sweet Almond Mint Texture Balm, $26

2 of 9

products mentioned

Wen Lavender Cleansing Conditioner

7.1

Wen Sweet Almond Mint Texture Balm

5.4

Wen Tea Tree Cleansing Conditioner

7.6

Wen Sweet Almond Mint Cleansing Conditioner

7.1

Wen Fig Cleansing Conditioner

7.5

Wen Sweet Almond Mint Re-Moist Hydrating Mask

6.9

Wen Cucumber Aloe Cleansing Conditioner

8.3

WEN Saw-Cut Shower Comb

7.6

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I have been a WEN customer for 2 years. I have tried ALL of the cleansing conditioners including the seasonal Vanilla Mint and Pumpkin. Honestly, I will NEVER EVER go back to regular shampoo and conditioner. I have naturally wavy, medium textured, waist length layered brown hair. I blow dry my hair straight all the time. I no longer have to use a straitening iron to get the ultra smooth results. I think the most complaints is from not using the product correctly. You MUST use enough of it to work it through vigorous in the scalp then completely rinse it out until squeaky.. Then put more in your hair, wait a few minutes, and rinse most of it out, leaving in just enough to make your hair easy to detangle and manage. I have NEVER had a problem having my hair weighed down or greasy. I am also n R&D formulating chemist at a cosmetics manufacturing company, and the ingredients do indeed clean your hair. There are non-foaming surfactants (cleansers) in this product, so it WILL clean your hair, you just have to really rub it in well and massage your scalp, and rinse it COMPLETELY! The only thing I would pass on is the root lifter which is only silica gel which you can find anywhere for under $1. It works by absorbing any oils from your scalp making it lighter. I would not use anything other than WEN.....just use it correctly, and you will have no problems. I would only use a clarifying shampoo once a month to remove any buildup due to styling products,

by Biochm73 Friday, December 28, 2012 at 11:46AM Report as inappropriate

i'm on my second bottle of wen and it has really made a difference in my hair.. i'm 53, had thin balding places in the scalp..long story short.. my hair is growing again..my color lasts and lasts.. i only have to do root touchups (because its growing) I will never go back to regular shampoo

by mscharliw Tuesday, October 30, 2012 at 02:05PM Report as inappropriate

Enjoyed reading the article but would have loved more info on the products themselves, not just reviews.

by mhw Wednesday, July 11, 2012 at 10:48AM Report as inappropriate

Never tried it but not interested

by TBjunkie Monday, April 30, 2012 at 01:11AM Report as inappropriate

I have had mixed results. I've been using the tea tree and it's left my hair somewhat lank and feeling like there's residue. I'll finish off trhe bottle to see if my hair gets used to it.....

by BeautyPirate Sunday, April 29, 2012 at 05:41PM Report as inappropriate

I ordered wen almost 6 weeks ago but not threw the tv but off of amazon due to horror stories I heard about the auto delivery. I got the swwet almond mint and tried it rite away. I'm 45 and have color treated hair that is somewhat passed my shoulders and so brittle and dry I only wash it every 3 to 4 days. I color, blowdry, curl and flat iron my poor hair. With all the hype I had to try this and I am amazed. Not only does it not lather but it feels like hand lotion going on. I pull 7 pumps on and run it threw my normally very tangled hair then work another 4-5 pumps in. I comb threw it getting it put in even and put my hair in a clip while I finish my shower. After I rince for a good 90 seconds I put almost a full pump back in my hair as a leave in. Now my hair even when it air dries is frizzy and hangs like I need desperate help. With wen I let it air dry and not only is it really easy to get a comb or brush threw but I dont have that distressed hair look. I no longer use conditioner, leave in, hot iron spray, spray to make it shinny and spray serum to calm the frizzies. I dry my hair and hit it without anything with a flat iron and OMG does it feel great! Now as Ive said, I only washed mine every 3-4 days so when I began washing it with wen every day and seeing my split ends come together and my hair shine like NEVER before I was amazed, but for me that wasn't the best part. My hair rips threw color at an alarming rate, to the tune of twice a month or I'm gray at the roots. It's been six weeks since I colored my hair. After the first wen use I colored and even my husband noticed Im not gray inside of 14 days. So do yourself a favor and get wen. My favorite is the sweet almond but I also got the gardina and fig. The fig has tons of moisture for your hair and the gardina is rite inbetween the sweet almond and fig. Some people dont like how the fig smells but twice Ive been asked by total strangers what that great perfume I had on was & I dont wear perfume. Go to amazon & get the 16oz or more because the 6oz is pretty tiny in size. Use alot & massage your scalp as you go, you wont regret it.

by Brandiy Friday, April 13, 2012 at 02:42PM Report as inappropriate

good to know I see the commercials all the time but seems like its not worth it except for the comb...

by elizabeth_nunez Monday, April 2, 2012 at 04:22AM Report as inappropriate

I like the sweet almond mint cleansing conditioner. I haven't tried any of the other ones yet. I just wish it wasn't as pricey as it is.

by beautybody Wednesday, March 28, 2012 at 10:49PM Report as inappropriate

Wen is the only thing I have used in 3 years and I finally have strong, healthy hair

by msrayz10 Monday, March 26, 2012 at 03:55PM Report as inappropriate

It's way too expensive and looks like you don't get that much product.

by watsername23 Sunday, March 25, 2012 at 11:47AM Report as inappropriate

Wen is the only thing that touches my hair. You have to use the cleansing conditioners correctly, but the payoff is well worth the effort!

by powerwoman033 Sunday, March 11, 2012 at 12:05AM Report as inappropriate

i love WEN.. its so worth the money! and you dont even have to go to the store to buy it.. coz i bought it over the phone! and it was so easy! they also have a 60day guarantee for the products if your not satisfied!!you can just call this number 1-800-964-1892 .. i know that you will love it!!it!

by Mssaralee18 Thursday, October 13, 2011 at 12:18PM Report as inappropriate

I thought wen was one of the worst hair products I ever used.

by LittleBunny Saturday, September 17, 2011 at 12:51PM Report as inappropriate

I need to try this stuff!

by Bon_Bon Monday, August 15, 2011 at 09:07PM Report as inappropriate

I really want to try these products, but I HATE ordering from TV (or online) Tea tree products make my hair look super shiny.

by alictasia Sunday, May 1, 2011 at 11:35AM Report as inappropriate

wen = bad.

by yckitsmary Sunday, April 10, 2011 at 01:38PM Report as inappropriate

Along with using this line and only washing my hair once a week...yes once a week, I have a new head of hair. Regular shampoo's strip your hair of it's natural oils. If you have tried Wen but didn't think it worked chances are you weren't using enough of the product. Try using the styling cream on both wet and dry hair and you will be a WEN girl for life :)

by avabelle27 Tuesday, April 5, 2011 at 09:30PM Report as inappropriate

I've tried Wen products and they don't seem to work well on my hair. I don't get the results of the models on the infomercial LOL!

by Nanette1970 Saturday, February 19, 2011 at 05:23PM Report as inappropriate

Wen is such a bad product line.

by LittleBunny Thursday, February 17, 2011 at 11:40AM Report as inappropriate

wasnt this brand featured on an infomercial? i dont believe i have ever seen it in stores.

by kenya Sunday, December 26, 2010 at 10:44PM Report as inappropriate

WEN FIG CC is excellent! I ordered it from the Q over two years ago, love it! Leaves my fine, thin hair like silk and protects from fading my color-treated hair. This year I gave it to my mother and now she loves it and raves about it. I saw a major difference in her hair compared to other shampoos. The condition and moisture level was vastly improved and her thick color-treated blonde mop shined like crazy. It is well worth the price!!!!! I recommend it!

by WENgirl Sunday, November 15, 2009 at 02:53PM Report as inappropriate

Great products. They work well on Natural African-American hair .

by brendabarrett Wednesday, November 11, 2009 at 05:59PM Report as inappropriate

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