Frequently Asked Questions
Q. I want to view or review a product that is not listed on TotalBeauty.com. How do I do this?
A. We're constantly updating our database with new products, so check back in a few weeks.
Q. What are your guidelines for rating and reviewing products?
A. TotalBeauty.com's editorial team independently rates and reviews each product using the guidelines posted here.
Q. How do you choose which products you review?
A. We review products on an ongoing basis, and we pick products from a variety of sources -- products we've used, products we've read about in the media or been pitched by friends and contacts, and new products sent by cosmetics companies' PR.
Q. I need beauty advice. Can I send you my question?
A. Yes -- we love getting your questions! We'll do the best we can to answer questions sent by users. In addition, we use the questions we receive to shape our future coverage -- for example, if we receive a lot of questions about UVA protection or retinol serums, we may schedule a special story or Beauty Squad experiment in response. Click here to send a question.
Q. Where can a cosmetics company submit products for review?
A. Submissions are welcome, but please note while we do the best we can to get to all product, we cannot guarantee a review. Please give us as much lead time as possible to increase chances for timely coverage.
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