eSalon Custom Formulated Hair Color Reviews

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  • 10

    eSalon

    I just had to write back to say a big THANK YOU for an amazing product. I received the replacement order as promised, all intact this time and immediately used the product. Now, let me say that the last time I tried to color my hair at home it was a nightmare. I chose a dark brown with auburn (much like the color I chose with eSalon). I have very stubborn grays and tend to let my roots grow out t...read moreoo long between colorings. So when I used the grocery store product, my hair turned out in at least 5 shades of ugly (every color from pink to orange to brown LOL). I had to run around all afternoon until I found a stylist who had the time to fix my horrible color. So, admittedly I was a little afraid to try it at home again but eSalon's color did the trick! It looks at least as good, if not better, than what I've had done in a salon at 5X the price. Amazing. I'm so glad I found your product!! I appreciate the great customer service and prompt response...but most of all, your product speaks for itself. IN LOVE! — 1 hour, 42 minutes ago
    jenny_bones | 1 reviews

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  • 10

    Absolutely perfect

    I used this product when my hairstylist was away for two months. Gorgeous colour, easy to use, salon-quality results at a very reasonable cost. The packaging was very impressive too. I will buy again for sure. — 1 day, 9 hours ago
    tracey_erler | 1 reviews

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  • 1

    Beyond terrible

    First, I left a comment that I had a lot of red undertone in my hair in my notes. It said they would call me to discuss before sending out a color if they had questions. They didnt... and the color they sent would have turned my hair bright red if I had used it (which is not the color I wanted). Then... I get the right color and use it and now my hair is two different colors. Why you ask??? b/...read morec the instructions are bad. It said to apply the base color starting at the top of the section and work your way down... exactly what I did. Well.. they dont mean top of section... they mean top of section under your ... not over the roots. Then the nasty woman on the phone and the nerve to tell me it explicity stated in my instructions to go below the root and that she had the instructions they sent me right in front of her. So I told her... funny... I have them right in front of me too and this is what they say.. .to quote "Unclip one section of your hair and select a thin slice. Start adding the haircolor from the squeeze bottle you prepared in step 3 beginning from the top of the section. Then, move down across the section while gently spreading the mixture with your fingers to cover your hair. Apply enough haircolor to saturate the section." So... did anyone else see any mention of going under the roots and not over them???? I sure didnt. I am so lividly angry. This company is terrible. Their service is terrible. Their product is terrible. I've had better luck with standard pharmacy stuff than I did with this garbage! — 3 days, 22 hours ago
    shana_lynn | 1 reviews

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  • 10

    Perfect color match!

    Perfect color match, very high quality color, EXACTLY what I wanted. So easy! — 4 days, 21 hours ago

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  • 10

    Class Act. Awesome Customer Service.

    I have really put eSalon through the ringer. Between two pregnancies, hormonal hair (and mood!) shifts that could move a continent, and hair that is a greying auburn on its best of days, they really have had a series of challenges on their hands. eSalon has risen to ever occasion, offering great customer service and implementing just the right changes, to please my head, inside and out. Love the p...read moreackaging and the conditioner, too. Really glad for this (uncompensated) opportunity to say THANK YOU! — 6 days, 13 hours ago
    karenolk | 1 reviews

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  • 10

    esalon hair color

    It's my first time using eSalon color, and I LOVE it!!! The color is gorgeous!! Very easy to apply and the color looks completely natural. I'll never use a "box" again. — 2 weeks, 6 days ago
    angileek_williams | 1 reviews

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  • 1

    Same results as drugstore options

    I have been working with esalon trying to get better results than I do with over the counter/drugstore products but after months of trying and talking to their colorists they have finally admitted they can't do better. Very brassy/red tones just like any other box available. I'm headed to the salon to have their latest attempt fixed. Don't waste the time or the headaches dealing with their colorists unless you're happy with results out of any box. — 2 weeks, 6 days ago
    julied631 | 1 reviews

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  • 7

    eSalon Color

    i went on here just to see what others thought of this product. I've been coloring my hair for 20+ years, several of those years were with very high end stylists at $200-$300 a visit. Life changed.... I have several beautician friends (who i can't aford to see right now) who all begged and pleaded that i not "ruin my hair" with "box color". Despite their begging, i went to the drug store and bo...read moreught a well-reviewed brand, colored my hair and hated it. I forgot how flat and one dimensional box color makes your hair. I somehow came across eSalon and thought i'd give it a shot. I was looking to take my dark blonde, with light highlights to more of a coppery tone. I went through, did all the questions etc... ordered my first box. Package came, makes you feel a little special since it's made "just for you" and has your name all over it. Eventhough we all know it's just a gimic. No problems with application, it was stinky, but no more than any other box color i've ever used in the past. I didn't love the end result because it didn't dye evenly over the previous box color fiasco... Stylist friends gave it the thumbs up and blamed the box color for the uneven result. i decided to give it another shot and this time i really loved the color. I use salon color safe shampoo and conditioner still color fades a little more quickly than i would like, although that's to be expected with any red tones. I have now used it a few times, The customer service is great and they really do work with you to try to get the color right for you, and delivered around the right time. I'm not in love with the product. It gives more depth and dimension than typical box color. If i had a choice, finances aside, i would go to the posh salon and get it done right; however, i much rather this color than anything that i could get in a "cheap" salon or in a drugstore. — 1 month, 1 week ago
    christina_vansant | 1 reviews

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  • 1

    Vile ammonia feast that will ruin your hair, eyes, and lungs

    I had high hopes for this hair color, and I probably should have waited until I have at least shampooed my hair once after the coloring, but man, I can't wait. It is enticing, to be able to formulate your own color, to get it delivered to your door step, and look exactly as you have envisioned. With me, this ha been the case only partially. Yes, you cjoose the color, yes it is easy, yes, it arri...read moreves in a lovely box, well packaged, with all the bottles clearly labeled, and a little gift inside. I was really looking forward to the coloring experience, but it turned out to be hell. I wish I had a paramedic team on stand by for this. The ammonia in the hair color is so strong, that my throat closed up. I had to run out of the bathroom every other time to take a breath of air. It was a chemical assault, and I am not a wuss. The bathroom, even with a door wide open, turned into a gas chamber. That was part one of the experience, the part that had to do with the roots. Part two was a different mix that was designed to give the ends a lighter, ombre color. While the roots were processing, the mix was supposed to be waiting. So I watche a bit of TV before getting back into the bathroom. And boy, was I surprised. I thought part one of the experience was horrendous, this part was even worse! The mix was so potently vile and stinky that it probably could be used for tear gas. My eyes were burning, tears were running down my cheeks, I applied the color as quickly as I possibly could and ran out of the bathroom. Surprise number three awaited in the shower itself. The haircolor mixture turned my already dry-ish hair to hay. I could barely get shampoo out of my hair. The dryness could only be masked with tons of conditioner. The Esalon hair color just might have ruined my hair to the point of no return. And I did specify in the answers to the questionnaire that my hair is dry from the middle to the ends of the hair. Apparently, no one really reads these questionnaires since the end result is really bad damage. This has been my experience with this hair color. I have never had a color this bad in my entire life. And I used a lot of boxed pharmacy-type hair color. Esalon takes the cake. What a pity. The concept is great. — 1 month, 1 week ago
    AntoniaHeredes | 1 reviews

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