X Out Wash-in Treatment

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X Out Wash-in Treatment Reviews

  • 1

    BURNED and DAMAGED my daughter's face

    BEWARE. This product is very dangerous. It literally burned my daughter's face. AWFUL. And terrible service to boot. — 2 weeks, 4 days ago
    eekelly | 1 reviews

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  • 1

    BEWARE!! It burned my daughter's face!

    I ordered a trial size of X-Out a few months back for my daughter. She tried it once and it left burns on her face. She thought maybe she had used too much, or that she left it on too long. After her face healed, she tried it again and used a pea sized amount and left it on for 2 minutes - again it burned her face - we threw it out. I have been charged 3x since then. Once for $23.34 and twice fo...read morer $22.74. I called their consumer affairs department and spoke with Susan (who was obviously lacking in customer service training) who informed me that the 3 additional charges were for the 90 day supply they sent me. I told her I didn't receive a 90 day supply, and because of the way it hurt my daughter's face I was not interested in receiving one. Susan was EXTREMELY condescending and informed me they have a tracking number proving it was delivered. I asked her who signed for it and she said a signature was not necessary, that it was left in the mailbox. I told her that maybe they delivered it to the wrong house (I was thinking out loud as to what could have possibly happened to it) all she said was, "I have proof it was delivered." So no possibility of human error, eh Susan? Wow, this lady was a real snot and her tone was completely unacceptable. I was not happy that she was asking for personal information about my daughter either (name, birthday). She said they would send me an affidavit to fill out out and sign for the product and that I wouldn't be charged anymore. I told her I called a month ago and the person I spoke with at that time told me the same thing and I asked her what I was to do if that happened again. She provided no apology, just a bad disposition and an obvious annoyance in her voice telling me this time I would receive it. I suppose we'll see... Stay away from this company! When a company thinks it's ok to be as condescending as Susan, you can be sure they don't care at all about their customers, only being inconvenienced by having to actually do their jobs. — 1 month, 4 weeks ago
    luvhaleiwa | 1 reviews

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  • Exclusively from the editors at Total Beauty

    Get the Buying Guide to see these top-rated products!

    Get it now »
  • 8

    Xout wash in treatment

    I've suffered from horrible acne in the past but I've always been able to use over the counter products to keep it calm. Over the past year my face began to break out for no reason any product I would try seemed to doom my face! My brother had an extra box of xout and within two days my face has cleared up! Warning this product will dry out your face so be sure to use the shine control! Would recommend! — 3 months, 3 weeks ago
    lushspawn | 1 reviews

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