Nightmare Client: Messy Hair, Don't Care From an anonymous hairstylist: "A client wanted to have very long extensions applied to her hair. We have been doing [hair extensions] for over 20 years, we went over everything [regarding how to care for extensions], such as brushing hair, keeping it very clean and the correct brush, shampoo and conditioner. She got the extensions and, three weeks later, returned to the salon with an ungodly mess of matted hair, wanting us to redo it all at no cost. When we asked her what happened, the answer was, 'I did everything you told me to. I went to the Bahamas and scuba dived, wind surfed and hang glided. Had a wonderful time, but forgot all my hair products at home. Now what are you going to do with this mess you gave me?' All I can say is, as stylists and artists, we can only try."
Ready to unleash your inner beauty junkie?
Enter your email and check the boxes below to get
free samples, exclusive deals, discounts at Total Beauty Shops,
and expert beauty tips delivered straight to your inbox!