Shocking Stories: Beauty Treatments Gone Way Wrong
Nine of the worst customer service encounters you won't believe until you read
Plug It! Or Wax AttackAfter Delilah, a TotalBeauty.com reader, got her brows waxed, the aesthetician used tweezers to remove the stray hairs. Accidentally, the woman took a huge plug out of Delilah's skin just under the arch. Instead of apologizing, she denied responsibility and said that the plug was missing when Delilah walked in for the treatment.