Shocking Stories: Beauty Treatments Gone Way Wrong
Nine of the worst customer service encounters you won't believe until you read
Heat WaveDollene, a TotalBeauty.com reader, went to the salon to get a wave and left with hair that was so badly melted, she had to shave it all off. As an apology, the salon offered her a free bottle of shampoo and conditioner. But she had no hair! What was she going to do with shampoo?
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