I wanted to suggest more flexible searching terms. I've noticed that unless I put in the EXACT name of the product, including spaces, hyphens, and case-sensitive characters, the product is not found. It will give me strange alternatives, such as "Neutron" for "Neutrogena."

A recent example: I put in "Olay Regenerist Microsculpting Cream". It was not found, but I knew it had to be there. It is popular. I searched through all of Olay's products, and I found it listed with "Microsculpting" as two words, with a hyphen in between as well.

It would be nice for the search feature to be more "forgiving", as in Google!

Thanks for your reply to my suggestion on contacting other members. Of course I did not mean personal e-mail addresses. But I know the technology exists, as it is done on dating sites. Totalbeauty has my e-mail address, but it could be "routed" through as the userID @totalbeauty.com. Or done another way. Thank you.

Written on: 07/16/2008 (12:10pm)

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I have to agree, reviewing products is so difficult and comparing products is next to impossible. I use to depend on this website almost daily, but now, I rarely check it out b/c unless you are viewing the picks of the day, it is not user friendly.

Written on: 07/16/2008 (06:00pm)

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Thank you. I thought it "was just me". I hope they make it more user friendly soon.

Written on: 07/19/2008 (12:13pm)

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I agree. It is pain to review products. The advance search is of no help. I usually end up using the larger search at the top above all the tabs.

I don't like that you can't search for a Brand and then category. For instance if I wanted to look for Chanel Mascara the search will not let me. I can only search by Brand or Category but not both.

Written on: 07/23/2008 (10:30am)

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I figured out how to do that, but it's not obvious. Pick the brand you want from "Browse by brand" under the Product Reviews tab. All of Chanel's stuff will come up. Then you pick Advanced Search. The window shrinks a bit, then a menu of choices appear on the left. You can then pick the category, like make-up for Chanel, which will already appear under "Narrow by brand." Then click search on the bottom of that screen. It will pull up Chanel mascaras.

I still feel it could use improvements on making it all more user friendly!

Written on: 08/03/2008 (03:35pm)

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