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kaylapatrice83
newbie
1 year, 9 months ago
profile help, I'm new!

just started this today, can't get a picture to stay for my profile.  i click on save preferences........

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2 Replies

MissXu
elite
1 year, 9 months ago
Re: profile help, I'm new!

Are you having trouble uploading the picture? Here's what I did: Click My Account > Choose file (upload a profile picture from your computer) > Scroll down and click the "Save Preferences" on the bottom > You should have "+10 points" for updating your profile picture (this disappears quickly, but your points should increase by 10 points if you didn't see this > Picture doesn't change immediately... give it a few hours or even a day or two. Did this work for you?


MaryTB
COMMUNITY MANAGER
1 year, 9 months ago
Re: Re: profile help, I'm new!
MissXu posted:

Are you having trouble uploading the picture? Here's what I did: Click My Account > Choose file (upload a profile picture from your computer) > Scroll down and click the "Save Preferences" on the bottom > You should have "+10 points" for updating your profile picture (this disappears quickly, but your points should increase by 10 points if you didn't see this > Picture doesn't change immediately... give it a few hours or even a day or two. Did this work for you?

Thanks for lending a hand, Yu! Kayla please let me know if you're still having trouble and we'll try to get this straightened out.


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